Technicien de Maintenance Informatique (H/F) Professionnelsil y a 2 mois - Multimédia - Douala - 113 vues
Criteria of the offer
- Technician computer maintenance (H / F)
- Sector: Banking, Finance
- Required experience: 1-2 years
- Education level: BAC + 2
The company: COACH HR LLC Banking establishments, traders and companies call on us for our expertise in the fields of electronic banking and local computing. Our culture of customer relations and our ability to anticipate technical developments allow us to maintain their trust and continue our development.
In our recruitments and with our employees, we are committed to always showing openness and respect in order to work with confidence. Our teams are composed of very diverse profiles in terms of both culture and career. Beyond the technical skills, it is your human qualities that will make the difference.
You join our team of mobile IT technicians and intervene on the various sites of our client to ensure the computer repairs (PC and peripherals), the installation of hardware and software, the assistance to the users as well as the configuration of network hardware.
Our customer service plans your interventions.
Daily trips to the region.
Main missions :
Intervene with customers
- Validate the technical requirements for the intervention
- Perform the intervention according to the procedures in force
- Provide skills transfer to clients
- Perform the functional tests and have them validated by the client
Contribute to the follow-up of the customer relationship
- Identify customer needs and pass them on to sales teams
- Ensure the inventory and the update of the customer park
- Follow up on demand until closing
- Write intervention reports and update customer data
Working time: 35h weekly or 2 days of rest.
Hourly range of service: Monday to Saturday.
Description of the profile Issu (e) Training Bac +2 in computer science, you justify a first experience in a similar position.
Your rigor, your autonomy and your excellent sense of relationship will allow you to carry out these missions.
License B required.
Salary and benefits
Position to be filled on permanent contract as soon as possible.
All necessary means are at your disposal: service vehicle, fuel card, mobile phone, laptop.
Desired start date: as soon as possible